Youngyn Shipping Policy

Last Updated: 2025.09.17

At Youngyn (“we,” “us,” or “our”), we strive to get your fitness apparel to you quickly and seamlessly, no matter where you are in the world. This Shipping Policy outlines our shipping timelines, coverage, costs, and procedures to help you understand how your orders are processed and delivered. By placing an order on our website (www.y oungy n.com), you agree to the terms of this Shipping Policy, along with our Terms of Purchase and Privacy Policy.

1. Order Processing Time

After you place an order on our Site, we begin processing it within 1 business day (excluding weekends, public holidays, and peak shopping periods like Black Friday or holiday seasons). Our standard processing timeline is 1-3 business days from the date of your order confirmation. During peak periods, processing may take up to 4 business days—we will notify you via email if there is any significant delay in processing your order.

Order processing includes:

Verifying your payment information to ensure transaction security.
Checking product inventory to confirm availability.
Preparing your items for shipment (e.g., quality inspection, packaging).
Generating a shipping label and assigning a tracking number.

You will receive an Order Confirmation email immediately after placing your order, and a Shipment Confirmation email once your order has been processed and shipped (this email includes your tracking number and a link to monitor delivery status).

2. Delivery Timelines

We offer standard global delivery for all orders, with a consistent delivery window regardless of your location (domestic or international). Once your order is shipped, you can expect delivery within 6-12 business days from the date of shipment.

Please note that delivery timelines are estimates and may be extended by factors beyond our control, including:

Customs processing delays (for international orders): Customs clearance times vary by country and can take 1-5 additional business days. You are responsible for any customs duties, taxes, or fees imposed by your country’s customs authorities—these charges are not included in your order total and will be collected by the carrier upon delivery.
Carrier delays: Unexpected events like weather conditions (e.g., storms, snow), transportation disruptions, or high shipping volumes (e.g., holiday seasons) may delay delivery.
Remote locations: Deliveries to rural or remote areas may take 1-3 additional business days due to limited carrier service.

We do not currently offer expedited, express, or overnight shipping options—all orders are shipped via our standard global delivery service.

3. Shipping Costs and Coverage

Youngyn provides free global shipping on all orders, with no minimum purchase requirement. This means you will not be charged any shipping fees, regardless of your order value or delivery destination (domestic or international).

The free shipping benefit applies to:

All products in our catalog (fitness apparel, accessories, etc.).
All delivery destinations worldwide.
Standard delivery (our only shipping option).

No additional fees or surcharges will be added to your order for shipping—your total at checkout reflects only the cost of the products you’ve purchased (plus any applicable taxes, if required by your location).

4. Shipping Destinations

We ship to most countries worldwide. During checkout, you can enter your shipping address to confirm if we deliver to your location. If your country is not listed, please contact our customer service team at [email protected]—we may be able to arrange delivery or provide updates on when shipping to your region will be available.

Please ensure your shipping address is accurate and complete (including street name, house/apartment number, postal code, and contact phone number) when placing your order. We are not liable for:

Delayed or failed delivery due to incorrect or incomplete address information.
Orders returned to us because the recipient was unavailable to accept delivery or the address was invalid. If your order is returned to us for these reasons, we will contact you to confirm the correct address and reship the order (at no additional cost to you) or issue a refund (minus any non-refundable costs incurred by us, such as return shipping fees from the carrier).

5. Tracking Your Order

Once your order is shipped, you can track its delivery status using the tracking number provided in your Shipment Confirmation email. To track your order:

Click the tracking link in the Shipment Confirmation email, or visit the carrier’s website (the carrier name is included in the email).
Enter your tracking number in the carrier’s tracking tool.
View real-time updates on your order’s location, estimated delivery date, and delivery status (e.g., “In Transit,” “Out for Delivery,” “Delivered”).

Tracking information may take 24-48 hours to update after your order is shipped, as it takes time for the carrier to scan and process the package. If you do not see tracking updates within 48 hours of receiving the Shipment Confirmation email, please contact our customer service team at [email protected] with your order number and tracking number—we will assist in resolving the issue.

6. Missing or Lost Orders

If your order does not arrive within the estimated delivery window (6-12 business days from shipment) or is marked as “Delivered” but not received, please take the following steps:

Check your tracking information for details: The carrier may have left the package with a neighbor, at a local pickup location (e.g., post office, courier store), or in a secure area (e.g., porch, mailbox).
Contact the carrier directly: Use the tracking number to reach out to the carrier’s customer service team—they can provide additional details about the delivery location or status.
Contact Youngyn: If you cannot locate your order after checking with the carrier, please email us at [email protected] within 15 days of the estimated delivery date, including your order number, tracking number, and a description of the issue.

We will investigate the missing order with the carrier. If the order is confirmed lost, we will offer you a choice between:

A full refund to your original payment method.
A replacement order shipped to you at no additional cost.

We cannot process claims for missing orders if you contact us more than 30 days after the estimated delivery date.

7. Address Changes and Order Modifications

If you need to change your shipping address or modify your order (e.g., add/remove items) after placing it, please contact our customer service team at [email protected]within 24 hours of order placement. We can only make address changes or order modifications if your order has not yet been processed and shipped.

Once your order has been processed (i.e., a shipping label has been generated) or shipped, we cannot change the shipping address or modify the order. If the address is incorrect at this stage, the order may be returned to us—we will contact you to resolve the issue once we receive the returned package.

8. Changes to This Shipping Policy

We may update or modify this Shipping Policy at any time to reflect changes in our shipping services, carrier partnerships, or global delivery capabilities. When we make changes, we will:

Post the revised policy on our website.
Update the “Last Updated” date at the top of this page.
Notify registered users via email if the changes are material (e.g., adjustments to delivery timelines, shipping costs, or available destinations).

Your continued use of our website or placement of future orders after the revised policy is posted constitutes your acceptance of the changes. We recommend reviewing this policy periodically to stay informed of updates.

9. Contact Us

If you have questions, concerns, or need assistance with shipping (e.g., tracking an order, changing an address, resolving delivery issues), please contact our customer service team at:

Email: [email protected]

We aim to respond to all shipping-related inquiries within 1-2 business days and work with you to resolve any issues promptly.